Ets2 Privacy Policy — How We Protect Your Data
This Privacy Policy explains what information ets2 collects, how it is used, stored, and protected, and your rights as a user of our platform in Malaysia.
Updated: January 2026
1. Information We Collect
When you register and use the ets2 platform, we collect certain categories of information to ensure the service runs smoothly and securely. The following are the types of information we collect:
Account Information
Includes your full name, date of birth, phone number, email address, and the password you register with. This information is required to verify your identity and enable secure access to your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we may collect information related to your chosen payment method, including bank account numbers or e-wallet provider names. We do not store full credit card numbers in our systems.
Device & Browser Information
Includes device type, operating system, browser used, IP address, and general location data. This information is used to detect unauthorised access and ensure a consistent platform experience across all devices.
Usage Data
Records of in-platform activity such as bets placed, games played, session duration, and interactions with platform features. This data helps us understand usage patterns and continuously improve the ets2 experience.
2. How We Use Your Information
All information collected by ets2 is used solely for legitimate purposes directly related to platform operations. We do not use your data for any other purpose without prior notice.
- Identity verification — verifies that users are real, eligible individuals entitled to use the platform.
- Transaction processing — handles MYR deposits and withdrawals securely.
- Customer support — helps our support team resolve queries and technical issues more efficiently.
- Account security — detects and prevents unauthorised access, fraud, and suspicious activity.
- Platform improvement — analyses usage patterns to improve the overall user experience.
- Marketing communications — sending promotional information and the latest offers, where you have consented to receive them.
Ets2 will not sell, rent, or transfer your personal information to third parties for marketing purposes without your explicit consent.
3. Cookies & Tracking Technologies
The ets2 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device when you visit our platform.
The types of cookies we use include:
- Session cookies — keeps you logged in while using the platform so you don't have to sign in again each time.
- Preference cookies — stores your preferred language and display settings.
- Analytics cookies — collects statistical data on how users interact with the platform for internal improvement purposes.
You can control or delete cookies through your browser settings. However, disabling cookies may affect certain features of the ets2 platform that rely on session information.
4. Data Storage, Security & Sharing
Storage & Retention Period
Your personal information is stored on secure, protected servers. ets2 retains user data for as long as your account remains active or as required to fulfil legal and business obligations. Upon permanent account closure, personal data that is no longer needed will be deleted within a reasonable timeframe, unless a legal requirement mandates longer retention.
Security Measures
Ets2 implements a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse. These include data encryption in transit and at rest, strict access controls to internal systems, and continuous security monitoring.
Third-Party Sharing
Ets2 may share user information with selected third parties only in the following circumstances:
- Payment service providers that process MYR transactions on our behalf.
- Regulatory authorities or law enforcement agencies where required by applicable Malaysian law.
- Technical service providers that support platform operations, subject to strict confidentiality agreements.
In all cases of data sharing, ets2 ensures that recipients adhere to data protection standards equivalent to those in this policy.
5. User Rights & How to Contact Us
As an ets2 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information in your account.
You may request the deletion of your personal data, subject to any applicable legal obligations.
Amendments to This Policy
Ets2 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via the platform or email. Continued use of the platform after such amendments constitutes your acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns, or wish to exercise any of your privacy rights, please contact the ets2 support team by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. You may also refer to the FAQ for more information on how our platform operates.
Your Privacy, Our Priority
Ets2 is committed to protecting every user's personal information. If you're ready to enjoy a safe and exciting sports betting and entertainment experience, create your account today.